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Household Energy Bill Support KCC

By Parish Clerk Upchurch Parish Council

Tuesday, 23 January 2024


Upchurch Parish Council Contributor


Household Energy Bill – Additional Support

We are delighted to inform you that Kent County Council is currently working with Citizens Advice North and West Kent to support residents on low incomes who are taking positive steps to address their debts. Residents could be eligible for additional support towards their household energy bill and receive up to £500 (subject to eligibility criteria).

Eligibility Criteria

To be eligible for this scheme, residents must at a minimum meet the following qualifying criteria:

  • Be aged 16 or over.
  • Be a Kent resident, permanently living within one of the 12 local authorities covered by Kent County Council (this excludes Medway, Bromley, and Bexley)
  • Be responsible for paying the household energy bill (one award per household). If a partner is awarded an energy card, but is not the main energy account holder, they can still use the card against the household energy costs.
  • Be accessing support through the ‘Kent Money Advice Hub’.

Other eligibility criteria will apply and be assessed through the debt advice process.

Funding is limited so please encourage residents that meet the above criteria to contact the Kent Money Advice Hub by clicking on the link below.

please advise residents to contact the Kent Money Advice Hub via ‘video call’ in the first instance.

The Kent Money Advice Hub contact number is currently receiving a high volume of calls – the ‘video call’ service will give you an indication of waiting times, with a larger number of staff supporting this method of contact.

Please advise residents to click on the link below and scroll down slightly to select ‘make a video call’.

Kent Money Advice Hub

Kent Money Advice Hub

This support is funded by the UK Governments Household Support Fund – the scheme will close once all funds are spent or before the 31 March 2024.

Yours sincerely,

Household Support Fund Team – Kent County Council

* Subject to meeting eligibility criteria, Kent residents who are engaging with debt advice through the
Kent Money Advice Hub could receive support towards their household energy costs.

Contact Information

Parish Clerk

Find Upchurch Parish Council

Upchurch, Sittingbourne, Kent, ME9 7AJ